Ratings & Reviews

Overall Rating

4
(58 reviews)
98.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Talisha W. - |Recommended: YesCaring Staff — Every time I need something or help with anything Samatha the Property Manager is there to assist. Since my family and I been living at Oxford it's been a fresh of breath air and with the services provided has only made it better. Thank you so much Oxford Square Team
response from property -Hello Talisha, Thank you for taking the time to leave your review and for sharing your experience! You are always in good hands with Samantha, and she will be very pleased that you have so graciously commended her service to you. Our team is committed to providing you, and all of our residents, with exceptional service and a community that you can be proud to call Home. We are truly grateful for your continued support. Thank you for choosing Lerner Oxford Square! We hope you have an amazing day! Kindest regards, David Page
submitted by Julia B. - |Recommended: YesFirst Week Review — The staff is wonderful. Samantha and Jackie are friendly and alway attentive to your needs. So far I have only meet Joseph from the maintenance staff and he is knowledgable, concerned with your needs, and very welcoming. Samantha is one of the main reasons that I made the decision to move to this complex. Her customer service is outstanding. No matter what is going on she makes you feel like you are the only thing that matters even if she has to handle another situation. She is excellent at what she does. Everyone is amazing. The one suggestion that I would make, when a ticket is entered for a maintenance problem. It would be nice to here something back besides a text that the problem has been assigned to someone. It makes you feel like you are hanging in limbo as to the status of the issue. I gave the parking only four stars as people do not know how to park. The residents do not park in the spaces properly. There is plenty of parking, but I drive a larger vehicle and I feel very close to the other vehicles which potentially can cause door damage. I do not wish damage to my car or any other car. Over all I am very happy with my new home. Thank you for being such great people. I intend to be a very long term resident.
response from property -Hello Julia, We appreciate you taking the time out of your day to leave a review and for sharing your experience! We are delighted that you have chosen the Lerner Oxford Square community for your new home, and we will do our very best to make sure that you have an enjoyable residency. We agree - Samantha is excellent at what she does and we are very fortunate to have her on our team! Samantha, Jackie, and Joseph will be very pleased that you have so kindly commended their efforts. As you are settling in, please let us know if there is anything that we can do to help you feel more at home! Thank you for choosing Lerner Odford Square! We hope you have a great day! Kindest regards, David Page
submitted by Eduardo C. - |Recommended: YesVery good — excellent located calm and peaceful
response from property -Hello Eduardo, Thank you for taking the time to submit your review and for sharing your feedback! We are thrilled that you have made the decision to join our community, and we will do our very best to provide you with an enjoyable residency. While you are settling in, please let us know if there is anything that we can do to help you feel more at home. Thank You for choosing Lerner Oxford Square! We hope you have an awesome day! Kindest regards, David Page
submitted by Meskerem H. - |Recommended: YesLocation — Great location, good schools, good places to raise family
response from property -Hello Meskerem, Thank you for taking the time out of your busy day to leave a review and for sharing your experience! Your feedback indicates that you are happy living in our community, however, the 3-Star rating that you have submitted suggests differently. Please let us know if we have overlooked something, or if you were not completely satisfied with a service that we have provided so that we can make it right! This information will be forwarded to our Property Management team and somebody should be reaching out to you soon to personally address your concerns. We are committed to improving your resident experience. Thank you for choosing Lerner Oxford Square! Have a wonderful day! Kindest regards, David Page
submitted by Luis G. - |Recommended: YesGreat place — It's a great place to live
response from property -Hello Luis, Thank you very much for taking the time to leave a review! Our team strives to provide the utmost care and exceptional service to our residents throughout our community and we are very happy to know that you are enjoying your residency. The information that you have provided is essential as it helps us to identify areas where we can improve our services to enhance your resident experience. We are truly grateful for your continued support and confidence in us! Thank You for choosing Lerner Oxford Square! Have a great day! Kindest regards, David Page
submitted by Rosa G. - |Recommended: Yes11900 -201 — Everything its very good
response from property -Hello Rosa, Thank you so much for completing our survey and for taking the time to share your experience with us! Our dedicated team is committed to providing exceptional service to all of our residents and a community that you can be proud to call Home! We are delighted to earn your 5-Star rating! Please let us know if we can help you feel more at home! Thank you for choosing Lerner Oxford Square! We hope you have a great day! Kindest regards, David Page
submitted by Patrick V. - |Recommended: YesVoltaire — A
response from property -Hello Patrick, Thank you for taking the time to leave a review! Your feedback helps us to identify areas where we can improve our services and enhance your resident experience. We are truly grateful for your continued confidence in us! Have a wonderful day! Kindest regards, David Page
submitted by Guan Y. - |Recommended: NoLots of problem for the first day moving in. Lots of utility is missing and quality is not good — - No microwave, ceiling fan - Living wooden floor has a bump underneath. It is terribly done. - Bathtub water is not drained - Faucet in kitchen is cracked
response from property -Hello Guan, Thank you for taking the time to leave a review! We know that moving can be exciting, but also very stressful. Our team at Lerner Oxford Square strives to provide a seamless move-in experience, down to the smallest detail, and we sincerely apologize that we did not meet that standard for you! That is why your feedback is so important to us as it helps us to identify areas where our services can be improved. We will be forwarding your information to our Property Management team and someone should be reaching out to you very soon to personally address your concerns. We are committed to improving your resident experience and restoring your confidence in us. Thank you, again! We hope you have a great day! Kindest regards, David Page
submitted by Islena C. - |Recommended: YesRecomended — Good job
response from property -Hello Islena, Thank you so much for your wonderful review and for taking the time to share your experience with us! Our dedicated team is committed to providing exceptional service to all of our residents and a community that you can be proud to call Home! We are delighted to know that we have met that standard with you! Welcome Home, from your Lerner Oxford Square community! We hope you have a great day! Kindest regards, David Page
submitted by Sandra L. - |Recommended: YesGreat Place — It is a home.
response from property -Hi Sandra, We appreciate you taking the time to leave a review and we're very grateful for your 5-Star rating! Our team works hard to provide the utmost care and exceptional service to all of our residents in a community that you can be proud to call Home. We are very pleased that even after all these years, we are still meeting that standard for you. Thank you for your continued confidence in us. We're glad you chose Lerner Oxford Square! Have a great day! Kindest regards, David Page
submitted by Ian S. - |Recommended: YesCurrent bill ledger simply wrong — The bill ledger shown in the new site is simply wrong and the site agrees with that. The ledger balance seems to think 0 1600 or at least the balance due says one number while the ledger seems to think something else entirely
response from property -Hi Ian, Thank you for taking the time to leave a review and for sharing your feedback! We are happy to know that you are enjoying your community here at Lerner Oxford Square! Your concerns have been forwarded to our Property Management team and somebody should be reaching out to you very soon! We apologize for any confusion, but we're confident that our team can straighten this out for you! Thank you for choosing Lerner Oxford Square! We hope you have a great day! Kindest regards, David Page
submitted by Emmanuel A. - |Recommended: YesGreat — Peaceful neighborhood
response from property -Hi Emmanuel, We are thrilled with your 5-Star rating! Thank you for taking the time to share your experience with us. Our team works tirelessly to make sure that all of our residents are provided exceptional service in a community that they are proud to call their home. We are always especially pleased when our residents, like you, let us know that we have met that standard. Thank you for choosing Oxford Square! We hope you have a wonderful day! Kindest regards, David Page
submitted by Georgios P. - |Recommended: YesGreat location — open space ,clean,organized
submitted by Madalitso B. - |Recommended: YesGreat — I have been living here for about 3 years. The staff is very helpful. Have not had any real issues.
response from property -Madalitso, we couldn't be happier to hear how much you are enjoying your home. We will be sure to send your feedback to our team. Thanks for calling Lerner Oxford Square home! We look forward to many years to come. Sincerely, Lerner Management
submitted by Sherald L. - |Recommended: YesExcellent Community — Very nice and safe community, the management staff are very friendly. The office staff are very welcoming and knows each of us by name, letting us feel like they knew us for so long.
response from property -Sherald, we're thrilled to see this 5-star rating! Thank you so much for taking the time to share this feedback with others. We do take pride in our community and our great team. We will be sure to thank them for providing you with exceptional service. Thanks for calling Lerner Oxford square your home. We look forward to many years to come! Sincerely, Lerner Management